Is there a long term contract?
Because we invest a lot of resources into getting your account set up and creating the initial posts and assets, we require that you commit to an initial 12 weeks of the service (3 payments), then your plan will continue on a month-to-month basis.
Can I cancel at any time?
After your initial 12 week commitment you can cancel at any time with 30 days written notice.
Will I approve every post before it gets posted?
No - You will approve the initial set of posts to make sure the tone of voice, content, and design match your expectations. After that our team will post without getting approval. At any time if you think a post is incorrect or you need to make a change to something you can email your account manager to get it changed.
How many products will you create posts for?
We will create a set number of posts per week based on your plan, those posts can be for one product or many products as long as all of the products are in the same brand.
Can you make posts for multiple brands?
Yes, but each brand will require a separate contract and subscription.
What if I want or need more than 5 posts per week?
If you would like more than 5 posts per week, you can "Add-on" additional posts at a discounted rate.
Do I have to make the posts to my account?
No - your project manager will post the designs and captions to your account. You'll give your project manager permissions through seller central.
How will I be billed?
After your make your down payment we will send you a recurring invoice which is due two weeks before the next 4 week cycle begins. This is because we are working weeks ahead of the posting dates.
Can anyone use Amazon Posts?
Only brands that are brand registered and which have an active and approved Amazon storefront can use posts.
What if I don't have an Amazon storefront?
You can create a simple Amazon storefront by using their automated panels, or if you would like to have Graphic Rhythm create and deploy your storefront for you, then get in touch and we will be able to give you a quote.
If you sign up for our service and don't have a storefront, we can create a simple graphic to post to your storefront to get it approved by Amazon and then your posts service can begin.
How soon can you start posting to my account?
After you sign up and submit your down payment it takes 14 days to create the initial copy and design drafts and get them approved by you. You should expect the first post to be made about 14 days after you get started with us.